My KnowRoaming Account

How Do I Sign In And Manage My Account From My Laptop Or Computer?
If you do not have access to our Android / iPhone app or wish to sign in and manage your KnowRoaming account from another device, you can visit https://mobi...
24/7 Customer Support Contact Information
KnowRoaming offers 24/7 Customer Support via phone and email. Our main Support Line number is +1-888-357-7347 but please feel free to contact us on any of ...
How To Do A SIM Update
If you received an email from KnowRoaming about an update, or simply want to ensure your Global SIM is fully updated, please first select the type of Global...
What Currency Is Used?
All charges for KnowRoaming services are in US dollars (USD.)
When Should I Top Up My Balance?
KnowRoaming is a pre-paid service. If you arrive abroad and switch onto the KnowRoaming network with no funds in your account, your service will not work. So...
How Do I Dispute A Charge?
If there is a charge on your account that does not look accurate, please contact us at [email protected]
Global SIM Sticker Update Steps
The update can be performed on your Home SIM or KnowRoaming Active, as long as you are connected to a cellular data network.  1)     Ensure that Cellula...
Global SIM Card Update Steps
1)    Ensure that you have Cellular Data and Data Roaming both turned ON in your device’s Settings.  This update can only be done over data channels, so you...