What details do Location Updates provide?

Location Update refers to the process by which a device notifies the network of its current location.

To access Location Update information, navigate to the Networking View > Location Updates. Enter an ICCID, then click Search to display instances of Location Updates, including the following details:

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• Location Update ID: A unique identifier for each Location Update, clickable to reveal additional associated details.
• Event Date: The timestamp indicating the date and time of the Location Update, presented in UTC.
• ICCID: The ICCID of the SIM.
• IMSI Profile ID: The IMSI utilized by the SIM during the Location Update.
• Country: The country where the device is presently situated.
• Carrier: The network to which the SIM registered or attempted registration during the Location Update.
• Location Update Types – whenever the subscriber connects, it sends two LUs:

1. Voice: Voice is usually for signaling purposes when you do not have any voice services from us. The device will always get connected to voice before it gets connected to data. 
2. GPRS: When the ICCID gets connected to use services on Data (can be 2G, 3G, LTE)

• Connection Status:

1. Voice Location Update Type:
   • Direct: 
     • When the Network on Whitelist has been set to “Direct” status
     • If there is no MSISDN assigned or a rate for Voice defined, the customer would NOT be able to place a call and this would just be for signaling purposes
   • Callback: 
     • When the Network on Whitelist has been set to “Callback” status
     • If there is no MSISDN assigned or a rate for Voice defined, the customer would NOT be able to place a call and this would just be for signaling purposes
   • Pilot: 
     • When the Network on Whitelist has been set to “Pilot” status
     • Only for a signaling perspective for the ICCID to register on the network
   • SMS_Only: Only relates to if there is any inbound/outbound SMSs being sent
   • REJECTED or N/A: Can happen due to the following reasons: 
     • If the network is not supported on the IMSI profile as per the Whitelist
     • If the network is in “Blocked” status on the Whitelist for Voice

1. Data Location Update Type:
   • Data_Allowed: When the network is open for services and the customer can successfully attach to the network
   • REJECTED or N/A: Can happen due to the following reasons: 
     • If the network is not supported on the IMSI profile as per the Whitelist
     • If the network is in “Blocked” status on the Whitelist for Data