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Are all plans refundable?
A refund process is applied under certain conditions. If the user has not sca...
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What can I do if I lose my eSIM QR code?
Please contact our Support Team at +1-888-357-7347 or [email protected]
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Should I enable data roaming when using eSIM?
Yes, data roaming must be enabled to use the KnowRoaming eSIM. For iPho...
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Are voice and SMS available with the eSIM?
The KnowRoaming eSIM offers data services. In your dual-sim iPhone, you ca...
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How can I scan the QR code using the same phone?
Take a screenshot of your QR code, send it to another device then scan. Or...
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Can I use the KnowRoaming eSIM service?
eSIM is available for all eSIM compatible phones, including iPhone* XS, XS ...